Notice to California Residents

The California Consumer Privacy Act (CCPA) requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information.

The CCPA defines “personal information” to mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include information that is publicly available, deidentified or aggregate information. For purposes of this “Notice to California Residents” section we will refer to this information as “Personal Information.”

Right to Know About Personal Information Collected, Disclosed, or Sold

Your Right

If you are a California resident, you have the right to request that we disclose what Personal Information we have collected about you in the 12-month period preceding your request. This right includes the right to request any or all of the following:

  • Specific pieces of Personal Information that we have collected about you;
  • Categories of Personal Information we have collected about you;
  • Categories of sources from which the Personal Information was collected;
  • Categories of Personal Information that we sold (if applicable) or disclosed for a business purpose about you;
  • Categories of third parties to whom the Personal Information was sold (if applicable) or disclosed for a business purpose; and
  • The business or commercial purpose for collecting or, if applicable, selling Personal Information.

The CCPA defines “sell” to mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California resident’s Personal Information to another business or a third party for monetary or other valuable consideration.

How to Submit a Request to Know

You may submit a request to know by completing our online request form available https://thewarehouserack.com/request-to-know or emailing us at sales@thewarehouserack.com.

Our Process for Verifying a Request to Know

If we determine that your request is subject to an exemption, we will notify you of our determination. If we determine that your request is not subject to an exemption, we will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California resident on whose behalf you are making such request. Our verification process may differ depending on whether you maintain a password-protected account with us.

If you maintain a password-protected account, we may verify your identity through existing authentication practices available through your account. Prior to disclosing the requested information, we will ask you to re-authenticate yourself with respect to that account.

If you do not maintain a password-protected account, or if you are an account-holder but we suspect fraudulent or malicious activity with your account, we will verify your identity as follows:

Request to Know Categories of Personal Information: We will verify your identity to a “reasonable degree of certainty” by verifying at least two data points that you previously provided to us and which we have determined to be reliable for the purpose of verifying identities.

Request to Know Specific Pieces of Personal Information: We will verify your identity to a “reasonably high degree of certainty” by verifying at least three pieces of Personal Information previously provided to us and which we have determined to be reliable for the purpose of verifying identities. In addition, you will be required to submit a signed declaration under penalty of perjury stating that you are the individual whose Personal Information is being requested.

Collection of Personal Information

The following table presents the categories of Personal Information that we may have collected, the categories of sources from which that information was collected, and the categories of third parties with whom we may have shared that Personal Information for the 12 months preceding the Effective Date of this Privacy Policy.

The CCPA defines “business purposes” to mean:

  • Auditing related to a current interaction with the consumer and concurrent transaction, including, but not limited to, counting ad impressions to unique visitors;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Short-term, transient use, provided that the personal information is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services;
  • Undertaking internal research for technological development and demonstration; and
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device.

The CCPA defines “commercial purposes” to mean “to advance a person’s commercial or economic interests, such as by inducing another person to buy, rent, lease, join, subscribe to, provide, or exchange products, goods, property, information, or services, or enabling or effecting, directly or indirectly, a commercial transaction.”

Categories of Personal Information Collected Categories of Sources from which Personal Information was Collected Business or Commercial Purpose for the Collection Categories of Third Parties with whom We Share Personal Information
Name – Consumer– Service providers – Providing customer service– Verifying customer information

– Sales Inquiries

– Data analytics provider– Sales and Distribution Partners
Email Address – Consumer– Service providers – Providing customer service– Verifying customer information

– Providing advertising or marketing services

– Sales Inquiries

– Data analytics provider– Sales and Distribution Partners
Postal Address – Consumer– Third party (e.g. postal service) – Providing customer service– Verifying customer information

– Sales Inquiries

– Data analytics provider– Sales and Distribution Partners
Telephone Number – Consumer– Service providers – Providing customer service– Verifying customer information

– Sales Inquiries

– Data analytics provider– Sales and Distribution Partners
Other Online Identifiers – Social Media Accounts – Consumer – Providing customer service– Verifying customer information

– Providing analytic services

Cookies, beacons, pixel tags, or other similar technology – Consumer – Providing customer service– Providing advertising or marketing services – Data analytics provider*Please see “Cookies and Other Tracking Technologies” section above for more information as to our use of cookies.
Internet protocol address – Consumer – Providing analytic services– Providing customer service
Browsing history – Consumer – Providing analytic services– Providing customer service
Geolocation data – Consumer – Providing analytic services– Providing customer service
Information regarding consumer’s interaction with website, application or advertisement – Consumer – Providing analytic services– Providing customer service
Search history – Consumer – Providing analytic services– Providing customer service
Records of products purchased, obtained or considered, purchasing histories, search history browsing history – Consumer – Processing or fulfilling orders and transactions– Providing customer Service

– Sales Inquiries

– Providing analytic services

Disclosure or Sale of Personal Information

We do not believe we have sold any Personal Information to third parties for the 12 months preceding the Effective Date of this Privacy Policy.

The following is a list of categories of Personal Information that we may have disclosed for a business purpose in the 12 months preceding the Effective Date of this Privacy Policy:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Other Online Identifiers – Social Media Accounts
  • Cookies, beacons, pixel tags, or other similar technology
  • Internet protocol address
  • Browsing history
  • Geolocation data
  • Information regarding consumer’s interaction with website, application or advertisement
  • Search history
  • Records of products purchased, obtained or considered, purchasing histories, search history browsing history

We do not sell the Personal Information of minors under 16 years of age without affirmative authorization.